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tyGraph Support has moved to the AvePoint Account Portal.

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How To Revive a Customer-Hosted tyGraph Harvester

First, start the Admin Console and read the configuration data for the harvester that you need to revive:

Expand the “Manage Harvester” section and click “Trigger or Revive Harvester”:

Next, open the dropdown and select “Safe Revival Only”:

Then, check the box labelled “Unsuspend harvesting if needed”:

Finally, click the “Trigger Harvester” button: