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tyGraph Pulse - Product Guide

Overview


tyGraph Pulse provides insights into the major collaborative workloads in Microsoft 365 like Outlook, OneDrive, SharePoint, Teams, and Yammer. Value is added by providing HR and organizational information to the data with additional context provide through geography and time scale data points. Pulse is where you should start your analytics journey into M365 adoption and usage.


Below is a summary of all help tips on the latest tyGraph Pulse report. Help tips are brief descriptions of the visual, explanations on how to use the visual, or details about the calculation, limited to 250 characters. They can be found at the top of any visual by hovering over them.



TABLE OF CONTENTS


Additional Content

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tyGraph Pulse YouTube playlist

Gain deeper product insights by watching our tyGraph Pulse YouTube playlist.

tyGraph Pulse Dev Blog

Stay up to date with the latest updates by visiting the tyGraph Pulse Dev Blog. Learn about the latest features, updates, and how to get the most out of your tyGraph solutions.




Report Layout

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Digital Transformation - Adoption and Usage report tab


  1. This is a rolling filter that is enabled by default. Use this to select a rolling range of recent dates. You can erase this slicer to select specific dates (below) outside the rolling range. You can glance at the “Report Period" element to see the overall filter.

  2. Narrow down the data to countries of interest. This data is integrated from either your Active Directory or an HR Source.

  3. Narrow down the report to a set of departments. This data is integrated from either your Active Directory or an HR Source.

  4. Looking for more information? Click here for detailed articles and terms on our website!
  5. This shows you the reporting period for the page you are on. This is very important if you have both report and page filters applied either from the slicers on the left or from the filter UI on the right. Always check your date range before you export!

  6. This shows the most recent date in the dataset. If the date is behind what you expect, check if the dataset has refreshed. If you are in tyGraph Online please contact support or your Admin immediately.



Date Controls

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A screen shot of Microsoft 365 Adoption Overview showing the date filter slicer

 

  1. Use this to change the report date, you can select a variety of settings for the date slicer beyond the default relative filter. To change the filter type hover over this card and click the down caret that appears next to the eraser. From this list, you can choose a variety of filter methods.

  2. You can erase this slicer to select specific dates (below) outside the rolling range. You can glance at the "Report Period" element (top right on report pages) at any time to see the overall filter.



Microsoft 365 Adoption Overview

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Microsoft 365 Adoption Overview report tab


  1. Exchange Active Users are the total unique active users in Exchange for the reporting period. An active user has sent, received, or read email content. You can click the icon to the left to navigate to the specific Email activity Page.

  2. SharePoint Active Users are the total unique active users in SharePoint for the reporting period. An active user has either Edited / Viewed Files, Synced, Shared Files, or Viewed Pages. You can click the icon to the left to navigate to a specific activity report.

  3. OneDrive Active Users are the total unique active users in OneDrive for the reporting period. An active user has either Edited/Viewed Files, Synced Files, or Shared Files. You can click the icon to the left to navigate to a specific activity report.

  4. Teams Active Users are the total unique active users in Teams for the reporting period. An active user has either had chat messages, channel messages, voice calls, or meetings. You can click the icon to the left to navigate to a specific activity report.

  5. Yammer Active Users are the total unique active users in Yammer for the reporting period. An active user has either posted, read, or liked a message in Yammer. You can click the icon to the left to navigate to a specific activity report.

  6. Adopted Users by M365 Platforms allows you to easily spot which platforms are most popular. This is best cross filtered by an organizational unit on the left to see patterns within the business. You can also select the dots of products to focus on their trend over time in the chart below.

  7. Adopted Users Detail provides a dynamic hierarchy (arrows to the left of your cursor) to navigate within your Active Directory Org Structure. The order is Organization, Business Unit, Department, Division, Building, Job Title, Manager Email, User Email.

  8. Adopted Users are the total unique users with activity in the given product over time. You can use the up and down arrows (left of your cursor) to change the aggregation of the x-axis. The hierarchy order is Year, Quarter Year, Month Year, Week, Date, Day of Week.



Digital Transformation – Adoption and Usage

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This page gives an overview of how your tenant is performing across M365 workloads.


A screenshot of multiple Microsoft 365 applications: Email, OneDrive, SharePoint, Teams, and Yammer.


Digital Transformation - Adoption and Usage report tab


  1. tyGraph Digital Transformation Score (DTS) tells your digital transformation story. This is a weighted score that awards points based on user activity across Microsoft 365 Platforms. See our web documentation for details.

  2. Teams DTS scores Teams activity for users for the time frame and selection. Each day a user chats, has a meeting, posts a channel message, or has a voice call they get five points. This should be going up as you adopt Teams.

  3. Email DTS scores email activity for users for the time frame and selection. Each day a user sends or reads an email they get one point. For most companies, this slowly levels off, and then sometimes declines for companies with high Teams and Yammer usage.

  4. OneDrive DTS scores OneDrive activity for users for the time frame and selection. Each day a user has file activity in OneDrive for Business, they get three points.

  5. SharePoint DTS scores SharePoint activity for users for the time frame and selection. Each day a user has Viewed, Edited, Synced, Shared Files, or Visited a Page, they get three points.

  6. Yammer DTS scores Yammer activity for users for the time frame and selection. Each day a user has Posted, Read, or Liked a message, they get five points.

  7. Switch to Daily x Axis to toggle between a Monthly and Daily aggregation for these visuals. You can also filter these manually using the hierarchy up and double down arrows that appear above any visual when you hover over them. 



Digital Transformation Detail

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Digital Transformation Detail report tab


This allows you to understand the usage persona of various areas of the business.

  1. Provides organizational insights and usage details including Digital Transformation Score (DTS), Email, OneDrive, SharePoint, Skype, Yammer, and Teams activities.

  2. Collaborative Activity (DTS) is the average collaborative adoption level of users. Users are categorized each day into five stages of collaborative adoption where 1 is joining a tool and 5 is highly collaborative actions such as using SharePoint documents with other users.

  3. External Communication shows the average collaborative adoption level of users. Users are categorized each day into five stages of collaborative adoption where 1 is joining a tool and 5 is highly collaborative actions such as using SharePoint documents with other users.

  4. Mobility Overall is the propensity for a user or collection of users to have mobile usage. Calculated as the average of desktop and mobile usage. This is intended to show the balance of someone’s days spent in each fashion.

  5. Days on Desktop shows the percentage of days that users had desktop usage.

  6. Days on Mobile is the percentage of days that users had Mobile usage.

  7. Teams Meetings shows the average number of meetings per day for the selection of users. We assumed 16 meetings as the reasonable maximum. (8-hour work day with 30-minute meetings ~16 possible per day).

  8. DTS by Product or Digital Transformation Score (DTS) by M365 workload. DTS scores are determined using days of activity multiplied by the respective weighted application score. This is a weighted score that awards points for user activity across Microsoft 365.



Your Pulse

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Your Pulse report tab


  1. Active Email Users is the ratio of Active email users to All email users. Expressed as a percentage. For a user to be considered “active”, they must have read, received, or sent an email message.

  2. Compares Active email users to All email usersFor a user to be considered “active”, they must have read, received, or sent an email message.

  3. Sent/Received Ratio shows the ratio of emails Sent to Received. Expressed as a percentage.

  4. Compares the total number of emails Sent to Received.

  5. Read/Received Ratio is the ratio of emails Read to Received. Expressed as a percentage.

  6. Compares the total number of emails Read to Received.

  7. Storage Used (GB) shows the ratio of email storage used to the email storage Limit. Expressed as a percentage.

  8. Compares the total Used email storage to the email storage Limit. Expressed in gigabytes (GB).

  9. Chat Messages are the total Teams Chat/Channel messages for all teams.

  10. Private Messages shows the Total user to user(s) Teams messages for the reporting period.

  11. Meetings are total Teams meetings for the reporting period.

  12. Calls show the total Teams voice calls for the reporting period.

  13. Active Teams Users is the ratio of Active Teams users to All licensed users within the tenant. Expressed as a percentage. For a user to be considered “active”, they must have received a Chat Message, a Private Chat Messages, or participated in a Call or Meeting.

  14. Active Teams Users compares Active Teams users to all licensed users within the tenant. For a user to be considered “active”, they must have received a Chat Message, a Private Chat Messages, or participated in a Call or Meeting.

  15. Active SharePoint Sites is the ratio of Active sites to the total number of sites. Expressed as a percentage. For a site to be considered “active”, there must be file activity (saved, synced, modified, or shared) or page views within the site.

  16. Compares Active sites to the total number of sites. For a site to be considered “active”, there must be file activity (saved, synced, modified, or shared) or page views within the site.

  17. Active SharePoint Files shows the ratio of Active files to All files. Expressed as a percentage. For a file to be considered “active”, it must have been saved, synced, modified, or shared.

  18. Compares active files to the total number of files across all sites. For a file to be considered “active”, it must have been saved, synced, modified, or shared.

  19. Storage % Quota is the ratio of Consumed to Total storage allocated. Expressed as a percentage.

  20. Compares the storage Consumed to the Total storage allocated. Expressed in gigabytes (GB).

  21. Active SharePoint Users shows the ratio of Active users to All licensed users within the tenant. Expressed as a percentage. User activity includes pages visited, files synced, file views/edits, files shared externally, and files shared internally.

  22. Compares Active users to All licensed users within the tenant. User activity includes pages visited, files synced, file views/edits, files shared externally, and files shared internally.

  23. Reads is the total number of Yammer Reads for the reporting period.

  24. Posts are the total number of Yammer Posts for the reporting period.

  25. Likes are the total number of Yammer Likes for the reporting period.

  26. Avg Daily Activity shows the average number of daily Yammer activities for the reporting period. Yammer activities include reads, likes, and posts.

  27. Active Yammer Users is the ratio of active Yammer users to all tenant users. Expressed as a percentage. For a user to be considered “active”, they must read, like, or post.

  28. Active Yammer Users compares active Yammer users to all tenant users. For a user to be considered “active”, they must read, like, or post.

  29. Active OneDrive Drives show the ratio of active OneDrives to the total number of OneDrives. Expressed as a percentage. Any OneDrive on which users viewed, modified, uploaded, downloaded, shared, or synced files is considered “active”.

  30. Compares active OneDrives to the total number of OneDrives. Any OneDrive on which users viewed, modified, uploaded, downloaded, shared, or synced files is considered “active”.

  31. Active OneDrive Files is the ratio of active OneDrive files to the total number of OneDrive files across all users. Expressed as a percentage. A file is considered “active” if it has been saved, synced, modified, or shared.

  32. Compares active OneDrive files to the total number of OneDrive files across all. A file is considered “active” if it has been saved, synced, modified, or shared.

  33. Storage % Quota shows the ratio of consumed OneDrive storage to the total amount of storage allocated for the reporting period. Expressed as a percentage.

  34. Compares the total amount of storage consumed by all users in OneDrive to the total amount of storage allocated for the reporting period. Expressed in gigabytes (GB).

  35. Active OneDrive Users is the ratio of active OneDrive users to all tenant users. Expressed as a percentage. Any OneDrive on which users viewed, modified, uploaded, downloaded, shared, or synced files is considered “active”.

  36. Compares active OneDrive users to the total number of OneDrive users. Any OneDrive on which users viewed, modified, uploaded, downloaded, shared, or synced files is considered “active”.

  37. Meetings are the total number of organized Skype meetings.

  38. Ad-Hoc Sessions shows the total number of unscheduled Skype sessions for the reporting period. Sessions include IM, audio, video, application sharing, and file transfer.

  39. Meeting Time (min) is the total audio/video minutes for all Skype meeting participants users.

  40. Ad-Hoc Time (min) is the total number of unscheduled Skype audio minutes for the reporting period.

  41. Active Meeting Users shows the ratio of Skype meeting participants to all users. Expressed as a percentage.

  42. Active Users compares the total number of Skype meeting participants to all users.


Predicting Teams Adoption

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Predicting Teams Adoption report tab

a screenshot of a tooltip showing information about Low Probability, Medium Probability, High Probability, Already Adopted, and Highly Adopted (Champions)

  1. Active Teams Users are compared to Active Users by user organization hierarchy (Organization, Business Unit, Department, Building, Job Title, Manager, and User). The larger the gap between numbers shows areas of concern for Teams adoption.

  2. Emails Sent Trend indicates if Emails sent are higher or lower compared to the previous report period.

  3. Skype Users Trend indicates if the unique number of users with activity on Skype is higher or lower compared to the previous report period.

  4. Active Teams Users Trend shows the percentage change in unique users with Teams activity compared to the previous period. For a user to be considered “active”, they must have posted a Chat Message, a Private Chat Message, or participated in a Call or Meeting.

  5. Unique Teams Users is the total number of unique active Teams users. For a user to be considered “active”, they must have received a Chat Message, a Private Chat Messages, or participated in a Call or Meeting.

  6. Users by Skype Use-Case show a total of users by the style that they used Skype in the reporting period. A user can only belong to one category. They are evaluated in the following order: Meeting Organizers, Attendees Only, Ad-Hoc Attendees, IM Only.

  7. Teams Adoption Probability by Profile shows total unique users by their probability to adopt Teams. This is based on the actions they’ve taken in other workloads like SharePoint, OneDrive, or Yammer. For details see the “License Summary and Usage” help tip.

  8. License Summary and Usage shows user-level usage activity and adoption by application.

  9. Teams Adoption Probability categorizes users by their probability to adopt Teams shown by the Date hierarchy.


Microsoft 365 License Enablement

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Microsoft 365 License Enablement report tab


  1. Unique Licensed Users shows the unique number of users who are currently licensed for your selected products.

  2. Total Licenses are the total licenses currently assigned given your selections.

  3. Licenses Assigned shows the total licenses assigned in the last full month and the month-over-month change. Click here for details and see the left bar chart for details such as the total assigned during the entire work period.

  4. Licenses Removed is the total licenses removed in the last full month and the month-over-month change. Click here for details and see the left bar chart for details such as the total licenses removed during the entire report period.

  5. Non Adopted Users show the total unique licensed not deleted users with no activity in 180 days. These users make for a great opportunity to drive engagement or shift their license to those who need it more.

  6. Licenses Used on Blocked Users are the total licenses still active on users with blocked credentials. A blocked account in Azure Active Directory cannot be used. These accounts should be re-enabled or the licenses de-provisioned.

  7. Current License Distribution shows the organizational license assignments and consumption by each License. This allows you to see your license limits at glance and decide on areas that are at or approaching capacity.

  8. Unique Licensed Users is a plot of total unique users assigned a license and users with activity in all of your selected M365 platforms of interest. Try filtering on the M365 platforms attribute in the dropdown to focus on certain platforms.

  9. Unique Licensed Users by Organization or Location is a plot of total unique users assigned a license and users with activity in all of your selected M365 platforms of interest. Try filtering on the M365 platforms attribute in the dropdown to focus on certain platforms.



Microsoft 365 Product Adoption

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Microsoft 365 Product Adoption report tab


  1. Adopted Users Last Month by Platform shows the number of users who have adopted the selected platform (Exchange, OneDrive, SharePoint, Skype, Teams, and/or Yammer) during the last full month of the reporting period.

  2. Adopted Licenses Users plots the Adopted Users Last Month by Platform by time.

  3. Adopted Users Last Month by User Organization shows the number of users who have adopted the selected platform (Exchange, OneDrive, SharePoint, Skype, Teams, and/or Yammer) during the last full month of the reporting period broken down by user organization hierarchy (Organization, Business Unit, Department, Building, Job Title, Manager and User).

  4. Service Plans plot the adoption of multiple license plans within the organization over time. 



Office 365 Groups

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Office 365 Groups report tab


  1. Public Groups compare “Public” Groups to all Groups. A “Public” Group is visible and accessible to all users.

  2. SP Connected Groups compares Groups with an associated SharePoint site to all Groups.

  3. Items are the total number of Group email items across all Groups.

  4. Item Size (MB) is the total Group email items size in MB across all Groups.

  5. Messages Received shows the total received emails across all Groups.

  6. Daily Guests are the total guests that visited groups within the reporting period.

  7. Group Messages show the total received emails across all Groups shown by Date hierarchy.

  8. Item Growth is the total item growth across all Groups by Group type and is shown by the Date hierarchy. Group types include Private and Public Groups.

  9. Group Proliferation shows the total number of Groups by Group Type and shown by Date hierarchy. Group types include Private and Public Groups.

  10. Total Group level activity is the group activity that includes Msg Received, Storage Used (GB), Page Views, Activities, Items, Item Size (MB), Members, and Guests.

  11. SharePoint Storage (GB) displays storage consumed for SharePoint Connected Groups shown by the Date hierarchy.


Email Activity

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Email Activity report tab


  1. Reads is the total number of emails read.

  2. Received shows the total number of emails received.

  3. Sent is the total number of emails sent in the reporting period.

  4. Read/Received Ratio is Emails Read divided by Emails Received.

  5. Active Users compares active email users to all email users. For a user to be considered “active”, they must have read, received, or sent an email message.

  6. Mail Storage (GB) compares the used email storage to the email storage limit for all email users. Expressed in gigabytes (GB).

  7. Email Usage is user-level email usage activity and adoption.

  8. Email Activity shows the total number of email Reads, Received, and Sent for all email users shown by the Date hierarchy.

  9. Email Application is the total email apps used for the reporting period. Email apps include Mac mail, Outlook for Mac, Outlook mobile, Outlook desktop, and Outlook on the web.

  10. Storage Utilization (GB) shows the total email storage used by showing the Date hierarchy. Expressed in gigabytes (GB). 



Teams Activity

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Teams Activity report tab


  1. Chat Messages are the total Teams Chat/Channel messages for the reporting period.

  2. Private Messages shows the total user-to-user(s) Teams messages for the reporting period.

  3. Meetings are the total Teams meetings for each user in the reporting period. When cross filtered to a user this is both meetings attended and organized. If three users attend the same meeting it would be counted three times, once for each user.

  4. Calls are the total Teams voice calls for each user in the reporting period. When cross filtered to a user this is both calls made and received. If three users participate in the same call it would be counted three times, once for each user.

  5. Working Out Loud % benchmarks collaboration by calculating the ratio of Chat/Channel Messages for all Teams. Expressed as a percentage.

  6. Active Users compares active Teams users with all licensed users. For a user to be considered “active”, they must have received a Chat Message, a Private Chat Messages, or participated in a Call or Meeting.

  7. Top Teams Users shows user-level Teams usage activity and adoption insights.A screenshot of Teams Data Usage highlighting the average across IOS users

  8. Teams Device Usage is the average number of devices with usage for each client type each day. Each person/device/date combination is counted once. Device types include Web, Windows Phone, Android Phone, iPhone, iPad, and Other.

  9. Working Out Loud Score benchmarks collaboration by calculating the ratio of Chat/Channel Messages for all Teams. shown by Organizational hierarchy. This can be navigated with the Up and Double Down arrows that appear when you hover over this visual.

  10. Teams User Activity shows the total number of Chat Messages, Private Chat Messages, Voice Calls, and Meetings for all Teams users shown by the Date hierarchy. This can be navigated with the Up and Double Down arrows that appear when you hover over this visual.

  11. Teams Message Volume by User Country is the total Teams messages shown by the Geography hierarchy. Teams messages include Chat Messages, Private Messages, and Voice Calls.


Yammer Activity

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Yammer Activity report tab


  1. Top Yammer Users is the total Yammer activity type shown by the Department hierarchy. Yammer activity types include Reads, Likes, and Posts.

  2. Reads show the total number of Yammer Reads for the reporting period.

  3. Likes are the total number of Yammer Likes for the reporting period.

  4. Posts are the total number of Yammer Posts for the reporting period.

  5. Avg Daily Activity shows the average number of daily Yammer activities. Yammer activities include Reads, Likes, and Posts.
  6. Active Users compares active Yammer users and licensed users. For a user to be considered “active”, they must have Read, Liked or Post must occur.

  7. Yammer User Activity is the total Yammer activity by type shown by the Date hierarchy. Yammer activity types include Reads, Likes, and Posts. This can be navigated with the Up and Double Down arrows that appear when you hover over this visual.

  8. Yammer Device Usage is the average number of devices with usage for each client type each day. Each person/device/date combination is counted once. Device types include Web, Windows Phone, Android Phone, iPhone, iPad, and Other. (works the same as Teams Device Usage shown in the Teams activity)

  9. Yammer User Activity shows the total Yammer activity by user Location hierarchy. This can be navigated with the Up and Double Down arrows that appear when you hover over this visual.


SharePoint Site Activity

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SharePoint Site Activity report tab


  1. Total and Active Files displays active files and the total number of files across all sites shown by the Date hierarchy. For a file to be considered “active”, it must have been saved, synced, modified, or shared.

  2. Sites with Activity compares active sites to the total number of sites. For a site to be considered “active”, there must be file activity (saved, synced, modified, or shared) or page views within the site.

  3. Total and Active Sites display active sites and the total number of sites. For a site to be considered “active”, there must be file activity (saved, synced, modified, or shared) or page views within the site.

  4. Storage Utilizations (GB) shows the total storage consumed by the site template shown by the Date hierarchy.

  5. Pages are the number of page views and pages visited across all sites shown by the Date hierarchy.

  6. Sites by Content Activity shows the site details around storage usage and activity. Total files, storage used, and storage quota%.


SharePoint Users Activity

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SharePoint User Activity report tab


  1. User Activity is the total SharePoint activity type shown by the Date hierarchy. Activity types include File Views/Edits, Pages Visited, and Files Synced.

  2. Sharing Activity shows the total number of files shared internally and externally shown by the Date hierarchy. A file share is considered “external” if the recipient is someone from outside your Office 365 subscription.

  3. Total SharePoint user activity shown by Department hierarchy shows user activity including pages visited, files synced, file views/edits, files shared externally, and files share internally by department hierarchy during the reporting period.


OneDrive Usage

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OneDrive Usage report tab


  1. Active One Drives compares active OneDrive users to the total number of OneDrive users. Any OneDrive on which users viewed, modified, uploaded, downloaded, shared, or synced files is considered “active”.

  2. OneDrive Consumers compares active OneDrive users to licensed users. Any user with the following activities: viewed, modified, uploaded, downloaded, shared, or synced files are considered as “active”.

  3. File Activity compares active OneDrive files to the total number of OneDrive files across all. A file is considered “active” if it has been saved, synced, modified, or shared.

  4. Storage Usage compares the total amount of storage used by all users in OneDrive to the total amount of storage allocated for the reporting period.

  5. External Sharing compares the total number of externally shared OneDrive files to the total number of internally shared OneDrive files for the reporting period. A file share is considered “external” if the recipient is someone from outside your Office 365 subscription.

  6. Top OneDrive (Producers) shows user level summary listing of OneDrive information.

  7. OneDrive Activity displays OneDrive edit/view and file sync activity across all OneDrives.

  8. Sharing Activity is the total OneDrive internal and external sharing activity across all OneDrives.

  9. Top Users by Activity shows user level summary of OneDrive activity including files synced, edits/views, internal shares, and external shares by member name.

  10. Storage Utilization (GB) displays total OneDrive storage utilization shown by the Department hierarchy across all OneDrives.



FAQ

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Confused by a visual? 

Hover over any header for a contextual tip.


Have a question?

Email our support team: help@tygraph.com


Check out our full Data Dictionary in tyGraph Online - https://home.tygraph.com


Have questions about Power BI? - https://docs.microsoft.com/en-us/power-bi/service-basic-concepts


How do I export data?

You can export any visual in Power BI by clicking the visuals ellipsis, then export data. You can export 30,000 rows to a CSV, and up to 150,000 rows to an XLS.


Can I explore deeper into a data point?

Many visuals have drill-through "focus" pages or analytical insights that will explain trend changes. Right-click on a data point of interest and look for "Analyze" or "Drillthrough"


Why is my data blank?

If a visual is not showing what you expect, hover over the visual and a filter icon will appear. Hover over the filter icon and a pop-up will show you all filters currently applied to that visual. If there are no filters check the Harvest Date.