The Strategic Overview report delivers a high-level perspective for decision-makers, offering a snapshot of user engagement, community health, and overall communication impact. This streamlined analysis informs strategic decisions, aiding efforts to enhance employee engagement and optimize communication strategies.
Main Features
In addition to offering an extended perspective based on the summary period parameter, it's essential to highlight the following key features.
Left hand navigation
The interactive cards positioned on the left-hand side facilitate seamless navigation through diverse layouts, empowering you to delve into the nuanced aspects of your Viva Engage network. Explore insights on registered individuals, active participants, engaged contributors, thriving communities, and dynamic thread interactions, providing a comprehensive understanding of the overall engagement and vitality of your network.- Registered people are any individuals who are licensed for Viva Engage that have not been suspended or deleted.
- Active people counts the total people reached. These are users that have had any form of activity in the period. This includes engaged members plus users who have taken passive actions like reading, scrolling, or downloading.
- Engaged people are individuals who have taken tacit actions such as posting, reacting, or commenting. You can change the definition of engagement by modifying the MAE Score Metrics in the Filter pane.
Percentage cards
The set of five percentage cards provides a visual representation of key metrics within your Viva Engage network. These cards display active users as a percentage of registered members, engaged members as a percentage of active users, engaged members as a percentage of registered users, the percentage of healthy communities, and the proportion of thread interactions occurring within the All Company community.Time measure comparisons
The time measure comparison dropdown allows you to alter the indicators within the left-hand navigation cards, enabling a comparison of trends across five predefined categories. The defined categories are outlined below for your reference.
Flexible line chart
The versatile line chart, accessible in all layouts, provides you with the capability to select a dynamic x-axis and apply various slicers, including Community, Country, and Department. The synergy of these two drop-down menus has a significant impact on understanding adoption trends across different facets of the organization and over various timeframes. For example, selecting Month by Year reveals unique audience insights year over year for the specified period. This functionality aids in gauging the network's traction from one year to the next.
Registered People
- The line chart represents the total licensed Viva Engaged accounts that have not been suspended or deleted, over time. The default time segmentation is by quarter year.
- The license distribution section illustrates the breakdown of registered and active users based on allocated licenses.
- The "Top Areas of Registered People" visual displays the current number of registered users with a Viva Engage license. This visual can be further segmented by using the secondary drop-down slicer within the above-mentioned line chart.
Active People
- The line chart represents the cumulative count of active individuals on the network over time, with the default time segmentation set to quarters. In this specific example, the chart offers insights into the distribution of contributors engaged in Stories and Storylines as compared to those involved in Communities.
- The "Top Communities by Active People" visual highlights communities that have experienced the highest level of activity within the chosen time frame. By selecting a specific community, the entire report is cross-filtered to display activity exclusively related to that particular community.
- When a community is selected in the above visual, this button becomes active, enabling you to navigate to the dedicated community insights page.
- "Active People by {segment}" displays the current number of active users by selected segment in the secondary drop-down slicer in the line chart.
Engaged People
- The line chart represents the cumulative count of engaged individuals on the network over time, with the default time segmentation set to quarters. The engagement definition can be changed by modifying the MAE Score Metrics filter in the Filter pane. The default measures of engagement are posts, comments, and reactions.
- The "Top Communities by Engaged People" visual highlights communities that have experienced the highest level of engagement within the chosen time frame. By selecting a specific community, the entire report is cross-filtered to display engagement exclusively related to that particular community. This feature provides a focused and detailed view of the selected community's engagement and contributions.
- When a community is selected in the above visual, this button becomes active, enabling you to navigate to the dedicated community insights page.
- "Influencer score by {dynamic user attribute}" enables you to view the individuals or region/organization areas with the most influence on the network. To read more about the Influencer Score, visit this article.
Healthy Communities
- The "Balance of Healthy Communities" area chart depicts the overall count of communities on the network and tracks how many of them were actively engaged over time.
- The "Healthiest Communities" visual portrays the number of thread interactions per engaged member specifically for communities where the number of engaged members surpasses the average observed across all communities.
- When a community is selected in the above visual, this button becomes active, enabling you to navigate to the dedicated community insights page.
- Looking to Purge Communities? Community proliferation dilutes your audience making it harder for users to find meaningful content. For example, clicking on the title of the visual and using the Filter pane you can filter for communities that have not had a message in “Over 1 Year Ago” or "Zero Messages (ever)". From there, you can click on the community name to go straight to the settings page in order to archive or delete the community.
Thread Interactions
- The line chart represents thread interactions over time, with the default time segmentation set to quarters. Thread interactions includes posts, comments, shares, and reactions.
- The "Top Communities by Interactions" highlights communities that have experienced the highest level of interactions within the chosen time frame. By selecting a specific community, the entire report is cross-filtered to display engagement exclusively related to that particular community. This feature provides a focused and detailed view of the selected community's engagement and contributions.
- When a community is selected in the above visual, this button becomes active, enabling you to navigate to the dedicated community insights page.
- The "Top Areas by Interactions" visual allows you to explore the user org/region hierarchy and pinpoint the leading areas in terms of interactions within conversations. By hovering over this visual, you can utilize the up and double-down arrows to navigate through the hierarchy. The hierarchical structure includes Building, Business Unit, City, Country, Department, Job Title, Organization, State/Province, and Zip/Postal Code.
- The "User Interacted Since {date}" visual is contingent on the detail period parameter and aims to identify the count of users interacting within each Business Unit, Country, or Department. Utilizing the up and double-down arrows within this visual allows seamless navigation between the three designated areas. For enhanced insights, consider selecting a community or interaction area in either of the two visuals to the left, facilitating cross-filtering of this visual. This action provides a focused view, revealing which Business Unit, Country, or Department users are most actively engaging.